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Global Diversity Consulting: Competency Series

Competency Development Series Workshops

HEARTWare

A practical tool to inspire employees’ engagement, assume ownership for leading change and achievement of their business and personal goals. The expression and practice of HEARTware enable individuals and teams to...

The WOW Factor of Customer Service

In the new economy, good customer service is not enough. As your competitors attempt to “satisfy” customers, by participating in this workshop we’ll discover how you will “delight” your customers so they will be loyal and refer new business to you. Learn the Seven Secrets and the WOW fact of remarkable customer service to increase your market share, and be the customer’s magnet in the business.

Four Elements of Success - Nov

A simple, sound and fun personality tool that will change the way to see your relationships: home, work & family. Ignite your relationships with understand and inspire others to do more together.

Thriving in Tough Times

Identify our fear, its source and the remedies to it. Assess your business: customers, marketing then acknowledge the next steps to move beyond fear to success.

The Winner’s Spirit

YOU are a WINNER! Yes YOU! All the happenings in the world around us these days have created confusion. Many of us feel like we are driving in a dust storm. It’s hard to see where we are, who we are, where we are going, and especially to remember that we are WINNERS. It’s time to take a break, to get out of the storm, to regain our perspective, and refocus on the WINNER that we are.

Activate Your Personal Power Tool

The number of power tools on sale at the local hardware stores, or Home Depot, Lowes attest to their popularity among the gadgets in our homes. Most of us have many power tools collecting dust in our tool shed that we have forgotten about, and are not benefitting from their power and purpose. In the same way, each one of us possesses many gifts/talents (tools) that we might have forgotten about, and not knowing how to power them up to get the job done efficiently.

Showing - 6 of 6 Workshops

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